COVID 19 Coronavirus

COVID 19

Please do not enter the Health Centre if you have any COVID 19 symptoms

  • Shortness of breath
  • Cough
  • High temperature
  • Headache

 

COVID 19 Update

The Health Centre would like to take this opportunity to thank you the patients for your ongoing co-operation and support as we all try our best to navigate through these uncertain times.

For your information we are updating you with our current working procedures.

We continue to run a telephone triage system in the morning and afternoon where patients can avail of a telephone consultation with a GP or nurse (or video consultation where appropriate). Only where it is deemed necessary and safe, a patient may be asked to come into the surgery for a face to face consultation with a GP or nurse who will be wearing PPE (Personal Protective Equipment).

The telephone slots for the GPs or nurse can only be made by a patient via a telephone call to the reception staff.  No patient is currently being allowed access to the Health Centre unless an appointment has been arranged.  To help maintain minimal footfall and social distancing in line with Government guidelines, patients must telephone the Health Centre rather than present in person.

The prescription box has been moved to the main foyer.  Patients can leave prescription requests into the box without having to enter the main Health Centre building.  Hospital discharge letters should also be placed in this box.

The GPs and nurses would appreciate your co-operation when booking a telephone appointment, the reception staff will ask for details of your query or medical problems - this is so that your telephone consultation can be directed to the most appropriate person. 

The demand on our telephone system has increased as GPs and nurses are telephoning patients as well as the telephone calls received by reception staff.  We are aware that this demand will increase the waiting times on our phone system and would appreciate your patience and understanding as we all adapt to the new challenging times we are facing.  Please be assured that every member of staff is working their hardest to maintain a high level of care in this rapidly changing environment.  Patients can help alleviate the pressure on our telephone system by staying close to their telephones once they have requested a telephone triage slot.  This will reduce the amount of telephone calls the GPs/nurse makes for example if a patient answers the telephone on the first telephone call instead of the second or third (as is the case at the moment), this will free up the telephone lines for other patients.

We have installed an intercom system on the back door and are restricting access to only allow those patients with a pre-arranged appointment entry to the building.  We ask that patients present only a few minutes before their appointment time and press the buzzer.  Patients should present for their appointment unaccompanied.  Reception staff will ask who the patient is and the reason for their visit.  This is again to reduce footfall and maintain social distancing.  Appointments times have also been staggered to reduce footfall, this is to reduce the risk to patients and staff.  Patient who present for their appointments will also be asked if they have COVID 19 symptoms before entering and will be asked to wear a mask.  Please be advised patients with symptoms should not present to the Health Centre.

We trust this provides some clarity about our current working procedures in these challenging circumstances and will provide further updates if our procedures change in line with Government or Health Service advice.   

may be asked to come into the surgery for a face to face consultation with a GP or nurse who will be wearing PPE (Personal Protective Equipment).

The telephone slots for the GPs or nurse can only be made by a patient via a telephone call to the reception staff.  No patient is currently being allowed access to the Health Centre unless an appointment has been arranged.  To help maintain minimal footfall and social distancing in line with Government guidelines, patients must telephone the Health Centre rather than present in person.

Irvinestown Health Centre

The staff at the Health Centre would like to thank the following for donations made to date during the Corona Virus Pandemic:

Alexander Beatty

Brendan Lilley's

Caroline Mullan

Castlederg High School

Cathy Burns

Chris Kelly

Claire Thompson

Collette Kane

Crazy Face Painting www.crazyfacepainting.vpweb.co.uk

Cyril Kerr

Deane Public Works

Enniskillen Royal Grammar School, Elizabeth Armstrong & Helen Keane

Fermanagh Loyal Orders Front-Line Health Support

Grand Orange Lodge of Ireland

Head Quarters, Enniskillen

Hunter Electrics, Castlederg

Jayne Thompson

Laura McDowell

LE Graphics

Lowry Construction, Castlederg

Michelle Maye

Millar Meats

NI Scrubs

Noleen Devlin Salons in support

Omagh Food Bank

Riversdale Essence

Riverside Salon

Rosemary Noble

ScrubsNI - Margaret Houston and her team

Shane Maye

Siobhan McNulty, Melvin Pharmacy

South West College, Enniskillen

St Mary's College

Supervalu, Irvinestown

WS Transportation, Trory

 



 
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