We continue to run a telephone triage system in the morning and afternoon where patients can avail of a telephone consultation with a GP (or video consultation where appropriate). Only where it is deemed necessary and safe, a patient may be asked to come into the surgery for a face to face consultation with a GP who will be wearing PPE (Personal Protective Equipment).

The telephone slots for the GPs can only be made by a patient via a telephone call to the reception staff.  No patient is currently being allowed access to the Health Centre unless an appointment has been arranged.  To help maintain minimal footfall and social distancing in line with Government guidelines, patients must telephone the Health Centre rather than present in person.

Our receptionists are trained and  very competent in signposting you to the right healthcare professional and to do so they will ask you a few standard questions.

Treatment room appointments are available, patients must contact reception to arrange an appointment to be seen. 

Please be advised that when attending the Health Centre for an appointment you must wear a mask.

Telephone consultations can be requested via the telephone or from 13th June 2022, booked online for patients who have patient access.  These can be booked daily for same day telephone slots, the GP will contact the patient at some stage during the working day. 

Please note these are for telephone consultations only and not face to face appointments.  These appointments are for routine problems only if you have a medical emergency please contact the practice via the telephone.  Face to face appointments  if needed are arrange by the GP following a telephone consultation.

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